This Request for Proposal (RFP) from Kent State University is for the purchase of an electronic healthcare records and management system. Proposals are due electronically via DynamicForms by Friday, April 24, 2026, at 4:30 PM Eastern. The university reserves the right to reject any or all proposals, award partial proposals, waive informalities, and request new proposals. Key aspects of the RFP include a detailed project timeline, vendor responsibilities regarding data security, HIPAA compliance, and accessibility. The contract term is initially five years with potential for three one-year renewals. Vendors must adhere to specific formatting and content requirements for their proposals. Evaluation will be based on the best overall value to the university, considering factors beyond just price. The system must be fully installed by July 2026. Vendors are responsible for providing comprehensive service and support, including training and warranty provisions. Specific requirements are outlined for reporting, billing, clinical operations, scheduling, client management, data conversion, and system diagnostics. PCI DSS compliance and EIT accessibility are mandatory. Vendors must also comply with various federal, state, and local laws and regulations.
The bid proposals are due by Friday, April 24, 2026, no later than 4:30 PM Eastern.
Kent State University will endeavor to use any cash terms offered, and these could be considered in determining the final net price depending on the discount period. The period of computations will commence on the date of delivery or receipt of a correctly completed invoice, whichever is later.
Vendor guarantees all products and installation against any defect in and a comprehensive list of all authorized service centers must be provided by supplier.
Selection and award of contract will be made to the vendors whose proposal, in the sole opinion of Kent State University, represents the best overall value to the university.
The respondent shall present evidence that the firm or its officers have been engaged in providing services as listed in the rfp. References must be included stating the name, position, and telephone number of a contact person.
In the case of any termination resulting from breach of contract, the procurement department may, at its discretion, prohibit proposer from submitting a proposal on any project at the university for a period of up to three 3 years.
Requested samples necessary for evaluation must be provided without cost or obligation to Kent State University, and shall become the property of the university.
Questions pertaining to any specifications contained herein should be directed to: Lawrence W. McWilliams III, C. P. M. , Director Kent State University, Procurement Department by Wednesday, April 8, 2026, 1:00 PM Eastern.