The Municipality of Anchorage is seeking proposals for a unified, account-based fare collection system for its Public Transportation Department (People Mover). The system should support multiple payment methods (smart cards, QR codes, open payments), provide a cloud-based SaaS backoffice platform, and integrate with or replace existing systems. Key requirements include a pilot deployment on 10 vehicles by Q3 2026 and full fleet deployment by November 30, 2026. The contract term is five years with two optional two-year renewals. Proposals are due electronically through BidExpress or via sealed envelope by May 21, 2026. Questions are due by April 28, 2026.
The full fleet deployment is required to be completed by November 30, 2026. The bid notice states Full fleet deployment completed by November 30, 2026.
Proposals will be evaluated based on Technical Solution Approach (35 points), Project Plan Implementation Timeline (20 points), Vendor Experience Qualifications (15 points), Cost Proposal (20 points), and Migration Cutover Risk Continuity Plan (10 points).
Proposers must provide evidence of comparable deployments and staff capability, including case studies or references for account-based fare collection with smart card/open payment and SaaS backoffice, three references with contact info, project scope, and outcomes, resumes for key staff, and certifications/compliance evidence such as SOC 2 Type II and PCI DSS.
Failure to meet SLA targets will result in service credits/liquidated damages applied per the agreement. Failure to deliver section 3. 10 obligations on schedule is subject to service credits/liquidated damages.
The bid notice states Site visit: na.
Failure to sign the proposal is grounds for rejection. Proposals not received by the date and time and at the location specified will not be considered and will be returned unopened. Failure to submit any required acknowledgment or commitment outlined in section 4. 10 will result in the proposal being deemed nonresponsive and removed from further consideration.