This is an indefinite delivery requirements contract for data, printing, and mailing services supporting the Million Veteran Program (MVP). The contractor will be responsible for primary data collection, including designing and developing survey materials, mailing, response tracking, scanning, extracting data, and securely transmitting personally identifiable information (PII) and protected health information (PHI) to MVP. Key requirements include project management, data security with an approved VA ATO before contract performance, quality control, and secure data handling and destruction. The contract has a five-year ordering period with an estimated total value of $44,000,**** must submit proposals electronically in four volumes: Contract Forms and Administration, Technical Proposal (redacted and non-redacted), Past Performance, and Price. Questions regarding the RFP are due by March 9, 2026, with answers posted by March 16, 2026. Proposals are due by March 30, 2026, at 10:00 AM EDT.
The contract period is from May 1, 2026, to May 1, 2031.
The bid notice states that payment will be made by the US Department of Veterans Affairs Financial Services Center and that invoices shall be submitted upon receipt and acceptance by the VA.
The bid notice states that the contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.
The government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the government, price and other factors considered. The four evaluation factors (Contract Forms and Administration, Technical, Past Performance, and Price) are approximately equal, with factors other than price combined being significantly more important than price.
The contractor must have an approved VA ATO before the first day of contract performance due to the highly sensitive nature of the information and to ensure zero delays in performance.
The bid notice includes a clause for liquidated damages reimbursement for data breach costs, stating that if the contractor fails to protect VA sensitive personal information or engages in conduct resulting in a data breach, the contractor shall pay liquidated damages of **** per affected individual.
Questions about the RFP are due by March 9, 2026, at 10:00 AM EST, and answers will be posted by March 16, 2026.
The maximum ceiling of the base contract is $44,000,**** over a five-year period.