The Texas Department of Licensing and Regulation (TDLR) is seeking proposals to develop, implement, and support an internal control system (ICS) for the lottery gaming system. The ICS will independently process lottery transactions for auditing, balancing, and reporting. Proposals must be submitted electronically by December 8, 2025. A pre-proposal conference is scheduled for November 6, 2025. The contract term is from the execution date through August 31, 2031, with potential extensions. The successful proposer must comply with all applicable laws and regulations, including those involving nondiscrimination. The successful proposer shall provide a security plan to TDLR for prior approval no later than ninety 90 days after execution of the contract. The successful proposer shall report immediately all significant incidents and anomalies to the texas department of licensing and regulation, followed by a written report to be submitted within one 1 business day of the incident or anomaly. The successful proposer shall provide a dedicated hotline to be available seven 7 days per week, twentyfour 24 hours per day, to address and respond to outofbalance conditions and resolve high priority or escalated issues. The successful proposer shall respond to a service request within fifteen 15 minutes of being notified by tdlr. The successful proposer shall provide tdlr with training and operations manuals and documentation prior to the delivery of the internal control system for acceptance testing. The successful proposer shall provide tdlr a dedicated hotline to be available seven 7 days per week, twentyfour 24 hours per day, to address and respond to outofbalance conditions and resolve high priority or escalated issues. The successful proposer shall respond to a service request within fifteen 15 minutes of being notified by tdlr. The successful proposer shall provide tdlr with training and operations manuals and documentation prior to the delivery of the internal control system for acceptance testing.
The bid notice states The successful proposers internal control system to be developed in coordination with the new lottery gaming system and both systems to be fully operational on or before, or as otherwise directed by tdlr.
The bid notice states The texas department of licensing and regulation will pay the successful proposer for ics installation and conversion as follows: a. onefourth 14 of the ics installationconversion total charge in the cost proposal will be due and payable within 30 days of the start of user acceptance testing uat. b. onehalf 12 of the ics installationconversion total charge in the cost proposal will be due and payable within 30 days of completion of user acceptance testing c. the remaining onefourth 14 of the ics installationconversion total charge in the cost proposal will be due and payable within 30 days of the ics conversion date.
The bid notice states The successful proposer warrants and agrees that all goods and services it supplies in its performance under the contract shall meet the performance standards required thereunder and shall be performed in a prompt, high quality, professional and competent manner using only qualified personnel.
The bid notice states At a minimum, the factors to be considered by the evaluation committee in evaluating proposals shall include: i the proposers price to provide the goods or services ii the probable quality of the offered goods andor services iii the agencys evaluation of the likelihood of the proposal to produce the desired outcome for the agency, considering, among other criteria: i the quality of the proposers past performance in contracting with the agency, with other state entities, or with private sector entities ii the qualifications of the proposers personnel iii the experience of the proposer in providing the requested goods or services iv the financial status of the proposer and iv whether the proposer performed the good faith effort required by the hub subcontracting plan, when the agency has determined that subcontracting is probable.
The bid notice states Proposers shall provide sufficient detail and support information to demonstrate the proposers ability to perform the services specified in this rfp. proposers shall demonstrate experience providing and administering an internal control system for high volume and secure transactions. all key management personnel should be experienced in providing and supporting internal control systems.
The bid notice states The failure of the successful proposer to respond to a service request from the texas department of licensing and regulation within fifteen 15 minutes, pursuant to section 6. 10 of this rfp, may result in the successful proposer being assessed liquidated damages in the amount of five hundred dollars 500 per service request for the initial 15 minutes of delay and one hundred dollars 100 for each 15 minutes thereafter until the successful proposer has provided a response. no assessment for any single service request will exceed one thousand dollars 1, 000.
The bid notice states The texas department of licensing and regulation, in its sole discretion, reserves the right to conduct site visits andor to require proposers to make oral presentations prior to the contract award and may consider such presentations and visits when evaluating proposals.
The bid notice states Any protest shall be governed by tex. govt code **** and 16 tac **** 103.
