The City of Huntsville is seeking proposals for utility billing and mailing services. The contract term is from October 1, 2026, to September 30, 2027, with four one-year renewal options. Proposals will be evaluated based on best value, considering qualifications, experience, scope of work understanding, references, completeness, and price. Vendors must be able to convert to the city's software, handle file transfers via SFTP, and print, stuff, and mail monthly statements and inserts within 24 hours. The city requires access to search and view bills online and a secure online bill presentment portal. Vendors must also demonstrate disaster recovery procedures and provide all necessary supplies. Submissions are due by August 20, 2026, at 2:30 p. m. Central Time.
Sealed solicitations must be received no later than August 20, 2026, at 2:30 p. m. , Central Time. It is the sole responsibility of the vendor to ensure the packet is received at the designated location before the deadline.
All payments will be made by check net 30 days from when the correct invoices are received by the city's finance department. All payments will be made by check net 30 days from when the correct invoices are received by the city, in accordance with the state of texas prompt payment act, article 601lf v. t. c. s.
The vendor shall warrant that all items/services shall conform to the proposed specifications and/or all warranties as stated in the uniform commercial code and be free from all defects in material, workmanship and title. The vendor shall warrant that all itemsservices shall conform to the proposed specifications andor all warranties as stated in the uniform commercial code and be free from all defects in material, workmanship and title.
The city will award based on best value meeting the requirements for this service. The city will award based on best value meeting the requirements for this service.
No prequalification of respondents is required. However, before award, the city must be satisfied that the respondent maintains a permanent place of business, has adequate personnel and equipment, has suitable financial status, has appropriate technical experience, and can submit a satisfactory performance record. No prequalification of respondents is required. Before award of any contract can be approved, however, the city shall be satisfied that the respondent involved: 1 maintains a permanent place of business, 2 has adequate personnel and equipment to do the work properly and expeditiously, 3 has a suitable financial status to meet obligations incident to the work, 4 has appropriate technical experience, and 5 can submit a satisfactory performance record.
Any missing mailing dates may lead to an immediate cancellation of service and the city shall have the right to liquidated damages in the amount of $1,000 per calendar day, if the delivery is not made. Any missing mailing dates may lead to an immediate cancellation of service and the city shall have the right to liquidated damages in the amount of 1,000 per calendar day, the delivery is not made
Failure to comply with public information requirements can result in termination of business with the city. Collusion or improper communication can void a vendor's solicitation. Failure to acknowledge addenda may cause rejection of a solicitation. Failure to comply can result in the termination of business with the city. Any communication with a member of the governing body or an employee or representative thereof will void that vendors solicitation. Failure to acknowledge any addendum may cause the rejection of a solicitation.