Horry County Department of Airports (HCDA) is seeking proposals for a Common Use Self Service (CUSS) Kiosk Software Platform to replace its current system at Myrtle Beach International Airport. The new platform will enhance passenger experience and operational efficiency by providing reliable, secure, and efficient passenger-facing self-service capabilities. The solution must integrate with existing kiosk hardware (IER Model 919) and support multiple airlines. Proposals are due July 24, 2026. An optional pre-proposal meeting is scheduled for June 26, 2026. All questions must be submitted via Horry County's e-bidding software by July 2, 2026.
Proposals are due July 24, 2026, no later than 2:00 p. m. , local time.
Payment terms are net thirty (30) days upon receipt of correct invoice.
The contract term shall be for an initial three (3) year period with two (2) one-year renewal options.
Proposals will be evaluated based on technical solution, project approach, experience, SLA support, cybersecurity posture, pricing, and local vendor preference. The contract will be awarded to the proposer offering the best overall value.
Proposers must be properly licensed to do business in South Carolina and must comply with the code of laws of South Carolina. They must demonstrate experience delivering comparable CUSS systems and have qualified project management resources.
Failure to comply with Horry County procurement regulation, Chapter 4, Contractor Requirements and Standards of Conduct may result in the rejection of the proposal and other penalties.
An optional pre-proposal meeting will be held on June 26, 2026, at 10:00 a. m. , local time, at Myrtle Beach International Airport.
Any actual or prospective quoter, bidder, offeror, or awardee aggrieved in connection with the solicitation or award may protest to the County Administrator within fourteen (14) calendar days after they know or should have known of the facts giving rise thereto.
Proposals may be rejected for omissions, alterations not allowed for, additions not called for, or any irregularities. Failure to comply with licensing requirements or standards of conduct may also result in rejection.