The Whiteriver Service Unit requires annual preventive maintenance, repairs, parts replacement, labor, and travel for a reverse osmosis water treatment system used in central sterile reprocessing. The agreement will be a full-service contract. The contractor must ensure all preventative maintenance is performed on schedule and that units remain defect-free for 30 days from the date of service. The contractor must be authorized by the manufacturer to perform all work and obtain all necessary licenses and certifications. Work will be performed during normal business operating hours (Monday-Friday, 8:00 AM - 5:00 PM), excluding federal holidays. The contractor shall respond to repair requests no later than the following business day. The contractor must comply with HIPAA security requirements and provide new OEM parts. Submittals, including documentation of technicians' training and manufacturer authorization, are due with the offer. Service and repair reports are due 15 calendar days after completion of service or repair work.
The bid notice does not specify a delivery deadline for the equipment or services.
The bid notice does not specify payment terms.
The bid notice states that the contractor shall warrant all services performed and units shall remain defect free 30 days from the date of service maintenance/repair acceptance.
The bid notice does not specify the award criterion.
The bid notice requires the contractor to submit valid documentation of technicians' training and current manufacturer's authorization to perform technical support and repair, as well as all required federal, state, and local licenses and certifications.
The bid notice does not specify any penalties.
The bid notice mentions that contractor personnel shall comply with IHS visitation policies and report to the human resources department to sign in and receive a facility guest ID badge, but it does not explicitly state if a site visit is mandatory or optional.
The bid notice does not mention the submission of samples.
The bid notice does not specify a deadline for challenges.