This is a sources sought notice for informational and planning purposes regarding 24/7 telebehavioral health emergency department support services for Indian Health Service (IHS) facilities in the Great Plains area. The contractor will provide licensed independent behavioral health clinicians to deliver real-time telebehavioral health services, including suicide risk assessment, crisis stabilization, safety planning, and interpreter access coordination. Qualified prescribing providers will be available for medication stabilization consultations. Services will be ordered via written task orders under an Indefinite Delivery Indefinite Quantity (IDIQ) firm-fixed-price contract. The anticipated NAICS code is ****, Temporary Help Services. Interested parties, particularly Indian small businesses, are requested to submit capability statements by June 02, 2026, 12:00 PM MST. The capability statement should include an overview of the respondent's opinion on the requirement's feasibility, current capability and capacity, prior experience, organizational experience, management capability, examples of prior government contracts, DUNS number, business size and type, and any other helpful information. The capability statement should not exceed 10 pages.
The due date for receipt of capability statements is June 02, 2026, 12:00 p. m. Mountain Standard Time.
Payments will be made in ipp. gov.
Personnel shall hold active, unrestricted licensure in any U. S. state or territory and have at least two years of emergency or crisis behavioral health experience. Personnel must also meet the credentialing requirements of the facility(ies) served, and a security pre-clearance must be carried out by any employees referred to IHS through this contract.
The government may require additional staffing/surge plan updates and increased surveillance for the next month if performance standards are not met. For noncompliance with CSSRS with SAFET completion, a corrective action plan is required within 5 business days, followed by targeted clinician retraining within 30 days and a repeat audit the following month. For required documentation before disposition, a corrective action plan is required within 5 business days, retraining, and increased chart audit frequency until two consecutive months meet the acceptable quality level. For interpreter access timeliness, a corrective action plan is required within 5 business days, corrective updates to interpreter workflow/vendor coordination, and increased monitoring the next month. For continuous coverage, immediate notification to the government within 1 hour of any lapse is required, with root cause analysis within 5 business days and a corrective action plan. The government may require staffing changes. For monthly performance report timeliness, a notice to cure will be issued, and repeated late submissions may trigger enhanced surveillance and/or remedies. For critical incident reporting, a corrective action plan is required, retraining on incident procedures, and increased monitoring for the next quarter. The government reserves the right to apply additional remedies consistent with the contract, task order terms, and applicable acquisition regulations.
No contract award shall be made to any vendor or provider listed on the OIG exclusion list throughout the duration of this contract.
