Arcadia Police Department is seeking proposals for a Computer Aided Dispatch (CAD) and Records Management System (RMS). Key requirements include a single integrated solution, robust functionality for dispatching and record-keeping, mobile capabilities, mapping integration, and compliance with state and federal standards. Proposals are due August 17, 2026. The evaluation will consider system suitability, proposer qualifications, and cost. The city reserves the right to reject any or all proposals.
Proposals are due no later than 11:00 a. m. on Monday, August 17, 2026.
Payment to the vendor will be made as progress payments. The vendor will provide a comprehensive schedule of all fees due for the duration of the contract, which shall include a lease and purchase option.
The proposed system shall include first-year support, maintenance, and updates of the software, to begin upon system acceptance. Year two and year three support, maintenance, and updates of the software shall also be included.
The agency intends to acquire the best system available within its budgetary means. While cost may be a significant factor, the agency reserves the right to select the proposer of its choice.
Proposers shall provide at least five references from agencies where installations of similar size and functionality were completed. They must also provide a complete list of California agencies where their systems are currently installed and have successfully obtained final acceptance.
Written questions about the RFP are due by Monday, August 3, 2026.
Proposals will be considered nonresponsive and returned unopened if received after the date and time specified. Failure to identify copyrighted material or proprietary information may also lead to disqualification.
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