Latest US Call Recording Contracts & Bids

The State of Tennessee Department of Safety Homeland Security is seeking information from potential providers for a cloud-based call handling and management telephony system. Responses are due October 15, 2025. Demonstrations will be held in October 2025. Responding to this RFI is not a prerequisite for future solicitations. The State will not pay for response costs. The RFI requests detailed information on system capabilities, including handling various call types, call routing, real-time analytics, ANI/ALI integration, and compatibility with existing systems and equipment.

This RFQ seeks pricing for a unify hipath system and consoles, including 12 console stations, for the command post and wing operation center. The system must integrate with various radio types and have voice recording capabilities. The system must support multiple lines, programmable hot keys, and mass updates. Phone patching, line sharing, and call hold/pickup features are required. A recording system with 1-year storage is needed. Onsite technical support with a 24-hour response time is required. The quote must remain valid until September 30, 2025, and the government reserves the right to cancel before that date. The contractor will deliver components, network, and hardware to Yokota and install the new system at buildings 315 and **** on Yokota Air Base.

This is a sources sought synopsis, not a solicitation, for the replacement of the Maxwell Alternate Command Post Integrated Communication Console (C2 System). The notice details the required specifications for the new system, including integration with existing and new systems, interoperability standards (JITC, DISA), call volume capacity, conferencing capabilities, digital recording, archiving, and warranty requirements. The system must be installed at a specific location (Maxwell AFB, Building ****, Room 1). The 42d Contracting Squadron is seeking sources for this project. No proposals are requested at this time. If the government decides to pursue a solicitation, portions of the responses to this sources sought may be incorporated into the final solicitation. Respondents are discouraged from submitting any information deemed competition sensitive or proprietary. Respondents will not be reimbursed for any costs incurred in responding to this sources sought. Information submitted will not be returned to the respective respondents. Oral submissions of information will not be considered in response to this sources sought.

The Washington County Consolidated Communication Agency (WCCCA) is seeking proposals for an Interactive Voice Response (IVR) system for non-emergency public safety phone calls. The RFP deadline is August 18, 2025, at 2:00 PM PST. Proposers must submit a technical proposal and a cost proposal, both as PDFs, via email to ***@***. *. * evaluation criteria include capability to meet requirements, pricing, customer references, and optional presentations. The RFP includes detailed requirements, proposal structure, evaluation criteria, terms and conditions, and insurance requirements. Questions regarding the RFP must be submitted in writing to ***@***. *. * no later than August 4, 2025, at 12:00 PM PST. WCCCA reserves the right to issue addenda and may extend the proposal deadline if necessary.