The State Accident Insurance Fund Corporation (SAIF) is seeking proposals for consulting services related to telephony and contact center platforms. Proposals are due October 13, 2025, at 3:00 PM PT. Questions regarding the RFP must be submitted by September 22, 2025, at 3:00 PM PT. The selected consultant will validate and refine SAIF's requirements, provide market intelligence, develop business cases, and create an implementation roadmap. Additional information, including the contract form and insurance requirements, is available on the SAIF website.
Proposals are due October 13, 2025, at 3:00 PM PT. proposals due october 13, 2025 proposer interviews if required november 310, 2025 contract award november 17, 2025 beginning of services december 8, 2025
Proposals will be evaluated based on qualifications of key persons, approach and methodology, proposed cost of services, market intelligence and vendor evaluation, references, integration and technical fit, and project management and deliverables. saif will evaluate proposals based on the following criteria ranked in no particular order: a. qualifications of key persons b. approach and methodology c. proposed cost of services d. market intelligence and vendor evaluation e. references f. integration and technical fit and g. project management and deliverables.
Proposers must be qualified vendors. he consultant selected will: validate and refine saifs draft business, functional, and technical requirements developed during the telephony assessment project tap.
Proposer questions are due September 22, 2025, at 3:00 PM PT. deadline for proposer questions september 22, 2025