The 82d Contracting Squadron, Sheppard AFB, TX, intends to award a sole source, firm fixed price purchase order for QTRAC virtual queuing and appointment platform software to Lavi Industries. This SaaS platform is designed for queue management, appointment scheduling, and customer flow optimization, aiming to reduce physical lines and improve employee productivity, especially to address manning shortages. Market research indicates no other competitors can provide this proprietary system. The anticipated award date is around May 29, 2026. The acquisition is authorized under 41 USC 1901. The applicable NAICS code is **** with a size standard of $34M. This notice is not a solicitation, but interested parties can submit information in writing via email or mail by May 15, 2026, at 12:30 PM CDT, to demonstrate capability for future competitive procurements. The agency will conduct market research to identify potential alternative sources and provide a draft SOW for industry comment to reduce future competition barriers.
The notice does not specify a delivery deadline for the software.
The notice does not specify payment terms.
The notice does not specify warranty information.
The bid notice states that the government intends to proceed with this sole source action, implying the award will be made to the identified sole source vendor.
The notice requests that responses provide clear and concise documentation indicating an offeror's capability to provide these services, and that information received will be considered solely for the purpose of determining whether conducting a competitive procurement in the future is in the best interest of the government.
The notice does not specify any penalties.
The notice does not mention a site visit.
The notice does not require sample submissions.
The notice states that responses and questions shall be received via email or mail by May 15, 2026, at 12:30 PM CDT.
The notice does not specify an estimated total value for this acquisition.