Burnet County seeks a turnkey, cloud-based or hybrid VoIP unified communications platform to replace aging telephony infrastructure. Key requirements include integration with Microsoft 365/Teams, full E911 compliance (Karis Law/Ray Baums Act), geographic redundancy, and robust security (CJIS compliance for certain departments). Proposals must be submitted by October 7, 2026. A site survey is required prior to finalizing pricing.
The proposal submission deadline is October 7, 2026, at 10:00 am CT. proposal submission deadline **** at 10: 00 am ct
There is a minimum one year warranty on all system components, including VoIP telephone hardware, from the date of acceptance. minimum one 1 year warranty on all system components, including voip telephone hardware, from the date of acceptance.
The failure to meet SLA requirements for three consecutive months or five months during any rolling twelve-month period shall constitute a material breach permitting termination for cause. The failure to meet slarequirements for three 3 consecutive months or five 5 months during any rolling twelvemonth period shallconstitute a material breach permitting termination for cause.
Vendors must conduct a network readiness assessment at each county site prior to implementation. prior to finalizing pricing, the vendor shall familiarize themselves of each county facility identified in section 7 or arepresentative sample, subject to county approval to validate cabling, network readiness, poe capacity, and deviceplacement.
Platform uptime must meet a minimum target of **** excluding scheduled maintenance. metric minimum target platform uptime excluding scheduled maintenance ****
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