AI helper
The City of Kerrville, Texas is seeking proposals for a comprehensive public safety software solution. This includes a Computer-Aided Dispatch (CAD) system, Mobile Data System (MDS), Law Enforcement Records Management System (LERMS), and Property Evidence Management System (PEMS). The selected vendor will provide a fully integrated, configurable, and turnkey system with installation, interface development, testing, documentation, training, transition assistance, and cutover support. A warranty and maintenance package with ongoing update services is required, and the solution must have a minimum lifespan of 10 years. Proposals are due by 3:00 PM on Friday, June 26, 2026. Key requirements include web-based deployment with cloud or hybrid options, seamless updates with no operational impact, AI and machine learning integration, advanced data analytics, robust cybersecurity, interoperability with open APIs, and NG911 compatibility. The vendor must also provide a detailed project plan, comprehensive training programs, thorough testing, and ongoing maintenance and support. Data ownership remains with the City of Kerrville, and a transparent cost proposal is required, including a five-year total cost of ownership summary.
The deadline for submission of proposals is Friday, June 26, 2026, at 3:00 PM. Proposals received after this time will be rejected.
The City of Kerrville pays its invoices within 30 days of their receipt. If your billing and payment expectations differ, outline them in your proposal.
The proposed solution must include a warranty and maintenance package with ongoing update services.
Proposals will be evaluated based on criteria including proposer's qualification and experience, system design, architecture and capabilities, customer support, warranty and maintenance, delivery schedule and timeline, and price proposal, with specific weightings assigned to each.
Proposers must demonstrate their qualifications and experience, including the demonstrated qualifications of key personnel and team, past performance, and references. The system must be commercially available and successfully implemented in public safety communication centers of similar size and complexity.
The deadline for submission of written questions is June 13, 2026, at 5:00 PM.
Failure to participate in interviews, unauthorized changes to the proposed team, material misstatements or inaccuracies in proposals, or failure to submit required information may result in disqualification or rejection of the proposal.