Missoula County is seeking proposals for an emergency communication and mass notification system. The system should provide internal emergency communications for employees, including notification, accountability, and incident coordination. External emergency notification capabilities for residents are preferred but not mandatory. Key requirements include a SaaS platform with desktop and mobile applications, integration with 911, geofencing, segmented messaging, and employee data integration. The contract term is up to 7 years. Proposals are due by end of day on July 7, 2026. Late proposals will not be accepted. Evaluation criteria include financial stability, technology, security, functional requirements, cost, and vendor experience. Both internal and external communication system capabilities will be viewed favorably.
The RFP response due date is July 7, 2026, by end of day. The desired implementation date for the internal emergency communication platform is no later than September 25, 2026.
Unless otherwise noted, the county is allowed 30 days to pay invoices. All payment terms will be computed from the date of delivery of supplies or services or receipt of a properly executed invoice, whichever is later.
The contractor warrants that items offered will conform to the specifications requested, to be fit and sufficient for the purpose manufactured, of good material and workmanship, and free from defect. Items offered must be new and unused and of the latest model or manufacture, unless otherwise specified by the county.
Proposals will be evaluated based on a total of 100 points, including functional requirements, integrations, project approach, references, training, vendor experience, public alerting capability, and cost. Proposals including both internal and external communication systems will be viewed favorably.
Offerors must provide a company profile, resumes of key personnel, firm experience with at least 3 similar past projects, financial statements for 3 consecutive years, and product information. The county may make such investigations as are deemed necessary to determine the ability of the offeror to provide the product or services specified.
If a bidder or offeror to whom a contract is awarded refuses to accept the award or fails to deliver in accordance with the contract terms and conditions, the county may suspend the bidder or offeror from entering into any contracts with Missoula County.
Proposals may be deemed nonresponsive or disqualified for deviations from the prescribed format, failure to provide complete answers, late proposals, unauthorized contact with county officials, or if information surfaces indicating the offeror does not meet standards of responsibility.