Information Technology Agency - City Of Los Angeles - CA
Website and Intranet Support and Maintenance Services - The LAFD requires a qualified contractor to provide technical support, maintenance, and enhancement services for its public- facing website ( lafd. org) and internal Department Intranet. These systems are critical for community information and Internal administrative resources. The select contractor shall perform the following core services: âEUR ADA Compliance: Monthly audits and remediation using Siteimprove/Monsido to ensure 508 compliance. âEUR Ho
Website and intranet support and maintenance services Technical support, maintenance, and enhancement services for public- facing website ( lafd. org) and internal department intranet. Core services include ADA compliance audits/remediation, hosting support ( Drupal updates, security patches, PHP updates), second- level technical support, training for content coordinators, 24/7 on- call emergency support, 3rd party integration assistance ( Everbridge, AlertRed Flag, Vimeo, GIS, JotForm), and up to 48 hours/month of base- level system enhancements, plus system migration/upgrades.
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