The State of Tennessee, Department of General Services, Central Procurement Office, is issuing a Request for Proposals (RFP) for a Managed Service Provider (MSP) to manage the state's staff augmentation program and projects-based deliverables staffing. The contract will be for all Tennessee state agencies and authorized users. The program includes four categories: Information Technology (IT), Medical, General Administration, and Language and Communication Assistance Services. The selected MSP will be responsible for managing a supplier management tool, the contingent worker engagement process, and a subvendor network. The MSP will also manage projects-based deliverables staffing for projects valued at $1,000,000 or less and provide a Vendor Management System (VMS). The current contract expires on February 28, 2027. The RFP outlines response requirements, general contracting information, and evaluation criteria. Key dates include the RFP issuance on May 12, 2026, written questions deadline on May 28, 2026, and response deadline on June 26, 2026. Responses must be submitted digitally or via email, with technical and cost proposals separated. The evaluation process will consider qualifications, experience, technical approach, and cost. The state reserves the right to reject any or all responses.
The response deadline is June 26, 2026, at 2:00 PM CT. The state will not accept late responses.
All payments relating to this procurement will be made in accordance with the payment terms and conditions of the contract resulting from this RFP, as detailed in RFP Attachment 6. 6. , Pro Forma Contract, Section C.
The contract will be awarded to the respondent deemed responsive and responsible who offers the best combination of attributes based on the evaluation criteria, which include qualifications, experience, technical approach, and cost.
Respondents must meet general qualifications and experience requirements, including providing details about their business, years in business, experience with state governments, number of employees, client base, and financial documents. They must also address mandatory requirements such as providing a statement of certifications and assurances and confirming their ability to comply with IT security requirements.
The RFP does not explicitly detail penalties for non-compliance, but it does state that failure to provide a current certificate of insurance will be considered a material breach and grounds for contract termination.
A pre-response conference will be held virtually via Microsoft Teams on Thursday, May 19, 2026, at 10:00 AM CT. Attendance is not mandatory.
The RFP does not require sample submissions.
Protests based on any objection to the RFP shall be considered waived and invalid if the objection has not been brought to the attention of the state, in writing, by the written questions comments deadline, which is May 28, 2026.
The total state spending for the categories listed in the RFP for **** is $451,394,999. 65. The state does not guarantee any minimum purchase quantity.
