Request for Proposal (RFP) for caregiver services for Travis County Healthcare District System. Objectives include excellent public image, positive reputation, excellent customer service, high-quality, cost-effective coverage, and superior ongoing support. Proposals are due August 5, 2026, at 2:00 PM CT. Submission is preferred via Bidnet, with a secondary option for printed delivery. Key evaluation criteria include customer service, account management, access to care, reporting, program opportunities, fee structure, and implementation plan. The contract duration is 1 year with optional renewals.
Proposals are due by August 5, 2026, at 2:00 PM prevailing central time. Proposals received after this time will not be considered.
Invoices will be paid within thirty (30) days following receipt, in accordance with the prompt payment act. Payment is for satisfactorily completed services.
Proposals will be evaluated based on criteria including customer service and support, account management, access to care, utilization insights reporting, expanded program opportunities, fee structure, implementation plan, and demo interview.
Proposers must demonstrate competence, qualifications, financial resources, adequate facilities, personnel, service reputation, and experience. They must also be a responsible proposer and submit a responsive proposal.
A pre-proposal conference is optional and will be held via conference call and video conference. Information will be available the day before the meeting.
Protest of contract award must be submitted in writing within ten (10) calendar days after Central Health notifies proposers of a contract award.
Contacting individual Central Health board members, executive team leaders, or staff regarding this solicitation may result in disqualification. Failure to respond timely to requests may also be grounds for invalidating a bid.
