This is a solicitation for a digital evaluation and analysis platform license subscription for the CDC Office of Communication. The platform should support remote user testing on desktop and mobile devices, including unmoderated and moderated tests with participants recruited from the platform's contributor network. Key features include screen recording, feedback transcription, and rapid results delivery. The contract period includes a base period and four option periods, with a potential 6-month extension. Offerors must submit technical, business, and price quotes by March 26, 2026. The evaluation will consider technical capability, management approach, similar experience, past performance, and price. Specific requirements include Section 508 compliance, data security, and privacy controls.
The deadline for submitting quotes is March 26, 2026, at 12:00 PM EDT. The period of performance for the base contract is from April 1, 2026, to March 31, 2027.
The contractor will be paid for the licenses upfront once they are delivered. The remainder of the money will be paid in 1/12 increments monthly. Payments will be made by electronic funds transfer.
The government will award a contract to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the government, price and other factors considered. The evaluation criteria include technical capability, management approach, similar experience, past performance, and price. Technical factors are significantly more important than price.
Minimum vendor qualifications include access to the digital content evaluation and analysis platform on the effective start date, access to built-in panelists from the contributor network, and the ability to ensure all information and communications technology (ICT) provided is compliant with revised Section 508 standards. Demonstrated ability to protect personally identifiable information (PII) and comply with HHS enterprise security and privacy policies is also required.
Unauthorized disclosure of information will be subject to HHS/CDC sanction policies and/or governed by specific laws and regulations, including 18 U. S. C. 641 and 18 ****.
Sample submission is not required for this solicitation.
Questions concerning the solicitation document are due no later than March 12, 2026, at 12:00 PM EST. The due date for quotes has been moved to March 26, 2026, at 12:00 PM EDT.
