08/18/2026 - USA | DC | DISTRICT OF COLUMBIA COUNTY | WASHINGTON
Identity Proofing
Identity Management Systems Operations and Maintenance ( IDM O& M) - The Centers for Medicare & Medicaid Services ( CMS), Center for Medicare ( CM), requires Operations and Maintenance ( O& M) support services for the CMS Identity Management System ( IDM). IDM provides enterprise authentication, identity pr
Identity Management System Operations and Maintenance ( IDM O& M) Operations and maintenance support services for the CMS Identity Management System ( IDM), including authentication services ( Okta IDaaS with MFA), identity proofing ( Experian Remote Identity Proofing - RIDP), infrastructure management ( AWS cloud hosting and CI/CD pipeline operations), application integration, and security compliance ( NIST ****, CMS ARS, FISMA).
AI helper
This is an 8-month extension to an existing task order (****, ****) to continue operations and maintenance for the CMS IDM system. The extension covers September 12, 2026, through May 11, 2027, to support critical ICAM modernization. The contractor has maintained 99. 9% system availability. The extension is justified as a logical follow-on to maintain mission-essential services during a competitive procurement process.
The contract type is Firm Fixed Price Time and Materials Cost Plus Fixed Fee (CPFF).
The contractor received ratings of very good in quality, schedule, and management in the most recent CPRAS evaluation.
Transitioning efforts before completion would require duplication of transition, onboarding, knowledge transfer, security access provisioning, environment validation, and operational certification activities.
The total projected cost is 9,776,****.