The City of Shreveport is seeking proposals for a Bill Print and Mail Contractor to support its utility billing operations. The contract will be for one year, with options for four one-year renewals. Key services include printing, inserting, and mailing bills, letters, and notifications, CASS certification, applying intelligent mail barcodes, providing USPS postal reports, and offering a customer portal for job status and messaging. Proposals will be evaluated based on experience, technical capability, printing/mailing performance, cost, customer service, fair share commitment, implementation plan, and references. The submission deadline is June 30, 2026. Estimated total expenditure is $609,****.
Proposals must be received not later than 3:00 p. m. CST on June 30, 2026.
The City of Shreveport will process payment requests within thirty (30) days of acceptance of goods or services and receipt of a proper invoice. Prime contractors must pay subcontractors within fifteen (15) business days of receiving payment from the City.
Proposals will be evaluated based on experience, technical capability, printing/mailing performance, cost, customer service, fair share requirement, implementation plan, and references.
Offerors must submit a proposal in the official name of the firm, showing an official business address, and be signed by an authorized person. They must also submit a felony conviction everify affidavit.
The City reserves the right to reject any or all proposals, to waive informalities, and to cancel in part or in its entirety this proposal if it is in the best interest of the City.
Attendance by the submitter on the established due date is unnecessary because submittals will be opened at a later time.
Proposals may be rejected if they do not follow confidentiality requirements or if the offeror has failed to execute a contract previously awarded by the City or is in arrears to the City.
The total estimated expenditure is $609,****.