USA | NY
IFB ****: Voice Operation Services for Albany, Rensselaer, Saratoga, Schenectady, and Washington Counties
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The New York State Office of Information Technology Services (ITS) is seeking bids for the installation, repair, MACD, and removal of telephone systems (PBX, key systems, etc. ) in Albany, Rensselaer, Saratoga, Schenectady, and Washington counties. Bidders must submit questions electronically by December 4, 2025, and the bid due date is January 14, 2026. The contract term is five years, with a possible one-year extension. Bidders must meet minimum qualifications, including experience and certifications. The state reserves the right to reject bids and make awards in whole or in part. Bidders must use the provided financial bid workbook and adhere to specific formatting requirements. The award will be based on the lowest price.
The bid due date and time is on or before January 14, 2026. Bid due date and time on or before January 14, 2026
Invoices will be processed in accordance with established procedures of its and the office of the state comptroller osc and payments will be subject to the prompt payment provisions of article xia of the new york state finance law. payments will be subject to the prompt payment provisions of article xia of the new york state finance law.
The contractor must provide warranties for all newly installed parts based on the manufacturers specifications. provide warranties for all newly installed parts based on the manufacturers specifications.
ITS will make one 1 award for each of the five 5 counties to the responsive and responsible bidders on a lowest price basis. its will make one 1 award for each of the five 5 counties. . . to the responsive and responsible bidders on a lowest price basis.
Bidder must meet the minimum qualifications set forth below and certify that the requirements have been met in attachment 1 minimum bidder qualifications form. Bidder must meet the minimum qualifications set forth below and certify that the requirements have been met in attachment 1 minimum bidder qualifications form.
Contractors failure to satisfy performance standards or requirements for standard response services will result in a 2 chargeback service credit per incident and for priority response services a 3 chargeback service credit per incident. contractors failure to satisfy performance standards or requirements for standard response services will result in a 2 chargeback service credit per incident and for priority response services a 3 chargeback service credit per incident
