Tennessee State Parks seeks a contractor for a retail and food/beverage point of sale software platform. The system must support multiple facilities, integrate with Maestro, include inventory management, and provide 24/7 support. Contract period is 60 months with an estimated maximum liability of $3,400,**** due December 11, 2026. Pre-response conference is optional on October 14, 2026. Written questions due October 20, 2026. Technical and cost proposals must be submitted separately. Oral presentations are mandatory for top-ranked respondents.
The evaluation considers qualifications, experience, technical approach, oral presentation, and cost. The contract is awarded to the respondent with the best combination of attributes, not necessarily the lowest cost. The evaluation process is designed to award the contract resulting from this RFP not necessarily to the respondent offering the lowest cost, but rather to the respondent deemed by the state to be responsive and responsible who offers the best combination of attributes based upon the evaluation criteria.
Respondents must provide credit references, statements on conflicts of interest, and details on business form, years in business, and experience. Provide two current positive credit references from vendors with which the respondent has done business written in the form of standard business letters, signed, and dated within the past three (3) months.
Protests based on any objection to the RFP are waived if not brought to the state's attention in writing by the written questions/comments deadline. Protests based on any objection to the RFP shall be considered waived and invalid if the objection has not been brought to the attention of the state, in writing, by the written questions/comments deadline.
Responses may be rejected for noncompliance, including late submission, including pricing in the technical response, or proposing alternate terms. The state will not accept late responses, and a respondents failure to submit a response before the deadline will result in disqualification of the response.
The estimated maximum liability for sixty (60) months is $3,400,****. The estimated maximum liability for sixty (60) months is three million four hundred thousand dollars and zero cents (3,400,****).
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