The State of Oregon (ODA) seeks a contractor to provide specialized Microsoft Dynamics 365 expertise for the OneODA core CRM licensing solution implementation. The target production go-live date is May 15, 2027. Services include design, configuration, development, data migration, testing, and knowledge transfer to ODA staff. Proposals must address technical requirements, project schedule, and pricing. A voluntary preproposal conference is scheduled for September 9, 2026.
Proposers should assume a postimplementation warranty period of 180 days, during which the contractor shall resolve implementation-related defects. during which the contractor shall resolve implementation-related defects.
The evaluation is based on scores for relevant experience and proposed team (600 points), understanding and proposed approach (700 points), project schedule and delivery plan (400 points), and price proposal (300 points). The proposals will be scored as follows for round 1.
Proposers must include a brief description of their experience implementing Microsoft Dynamics 365 CRM, licensing, permitting, customer portals, data migration, and integration. proposer must include a brief description of proposers experience implementing microsoft dynamics 365 crm, licensing, permitting, customer portals, data migration, integration, business transformation initiatives of similar size, complexity, and publicsector relevance.
Protests to the RFP must be received by the due date and time identified in the schedule. protests to rfpprospective proposer may submit a written protest of anything contained in this rfp
Proposals may be rejected if the proposer fails to substantially comply with all prescribed RFP procedures and requirements. das sps may reject a proposal for any of the following reasons: proposer fails to substantially comply with all prescribed rfp procedures and requirements