City Of Lake Forest-IL
Fax Machine Integration
Request for Proposal - Cloud Telephony
Cloud Telephony System ( UCaaS) 1. Replacement of on- premises Mitel telephony platform with a cloud- based Unified Communications as a Service ( UCaaS) solution. 2. Gathering end- user information for programming the new system. 3. Providing, programming, installing, and connecting all equipment for a fully functioning telephone telecommunications system. 4. Connecting and programming the system to external paging/intercom systems. 5. Connecting and programming the system to support existing analog devices ( fax, credit card machines, analog telephones). 6. Conducting end- user and system administration training. 7. Providing onsite post- cutover support. 8. Removal of the existing telephone system equipment. 9. Equipping staff with modern communication tools, including mobile and desktop soft clients. 10. Integration with Microsoft Teams. 11. Conversion of 6 elevator phones on POTS lines to cellular- based replacement devices. 12. Updating overhead paging at the Public Safety building. 13. Recreating or de
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