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This is a combined synopsis solicitation for survey services for a study evaluating veterans reproductive healthcare access, quality, and outcomes. The solicitation is a 100% set-aside for small business concerns. The VA Regional Procurement Office East is seeking a firm-fixed-price contract. Interested parties must be registered with the System for Award Management (SAM). Quotes should include best terms for cost, price, and technical capabilities. The government reserves the right to award without discussions. The statement of work details tasks including IRB approval, survey programming, recruitment material development, staff training, recruitment and data collection via email, text, and phone, telephone follow-up for non-responders, data management, reporting, and project management. Deliverables include IRB determination, programmed survey, finalized recruitment materials, trained staff, initial and follow-up data collection, weekly reports, and final data files. The period of performance is 12 months from contract award. The place of performance will be at the vendor's place of business. Security requirements are detailed, including data encryption and handling of sensitive information. Award will be based on a comparative evaluation of technical capabilities, past performance, and price. The deadline for questions is May 27, 2026, and the quote submission deadline is May 29, 2026.
The deadline for submitting quotes is Friday, May 29, 2026, no later than 11:59 am ET.
The award will be made via comparative evaluation considering technical capabilities, past performance, and price.
Vendors must have a minimum of 3 years of experience conducting multimodal surveys for VA research projects with veterans, setting up and managing secure texting for multimodal VA surveys, and training staff for multimodal secure surveys for veterans. Vendor staff must be trained on the Veterans Crisis Line and able to employ an emergency protocol. Vendors must be able to launch the survey within three months of contract execution and have a call center available during evenings and weekends. They must also be able to host web surveys via a VA domain that is mobile-friendly and 508 compliant and execute a data use agreement with the VA upon award.
